About Anchor Housing
Homes that hold steady
A Birmingham housing provider — part of the Complete Support Group — bringing modern standards to social housing, lettings and resident support.
The foundation for a good life in Birmingham.
Anchor Housing was established in March 2026 to bring modern service standards to social and affordable housing in Birmingham. We combine the fairness of a regulated landlord with the responsiveness of a small, resident-led team.
As part of the Complete Support Group, we rent homes across social housing, residential lettings and family house lettings — and every surplus goes straight back into homes, repairs and communities.
2026
Established
1,200+
People supported across the group
Birmingham
Our focus
24/7
Emergency repairs
Six commitments to every resident.
People first
Every decision starts with our residents. We measure success by satisfaction, not units.
Fair and sustainable
Affordable rents, warm homes and lower bills through investment in energy efficiency.
Long-term stewards
We build, maintain and manage homes for the long term — not for short-term returns.
Safe and compliant
Regulated standards, robust safeguarding, and fire and gas checks on time — every time.
Fair by design
Transparent allocations, clear complaints handling and a resident voice at board level.
Greener homes
Retrofit programmes and low-carbon new builds — targeting EPC C or better across our portfolio.
Built for the next generation of renters.
Launched in March 2026 and backed by years of experience across the Complete Support Group, Anchor was founded to fix what residents were tired of: slow repairs, opaque allocations and one-size-fits-all service.
Our operating model is digital-first, but our teams are local — housing officers, repair engineers and support workers all based in Birmingham.
Warmer homes. Lower bills. Lower carbon.
- Rolling retrofit programme — insulation, heating upgrades and ventilation across Birmingham homes.
- New-build homes delivered to high energy-efficiency standards.
- Independent damp and mould inspections within 14 days of report.
- Annual sustainability report published for residents and partners.
Policies you can ask for
Anchor Housing is part of the Complete Support Group and operates to high standards of governance, safeguarding and resident care.
- Allocations and lettings policy
- Rent-setting and service charge policy
- Complaints and compensation policy
- Safeguarding and vulnerable adults
- Repairs and maintenance standard
Full policies are available on request — contact our team.
Talk to the Birmingham team
Tenancies, lettings, complaints or partnerships — we're here to help.
Contact us